How Orange Increased eNPS by Double Digits in Just One Year with LutherOne
As a customer-centric company, Orange continuously evolves to meet the changing needs of its clients, swiftly adapting to market shifts. However, they also recognize that transformation impacts their workforce. To keep employees engaged and motivated through a major organizational change in 2023, Orange sought a way to stay connected with their people in real time. By partnering with LutherOne to implement a continuous listening strategy, they ensured teams remained engaged while driving the necessary changes to better serve customers.
“We truly appreciate having real-time data on engagement and other crucial indicators that help us manage our world-spread workforce in our fast-growing business ”
“Thanks to LutherOne and their culture mapping we have a clear picture of the current situation. This is a great connection of technology and HR tools for everyone who takes company culture seriously. ”
“Friday 6 allows managers to identify trends in employee satisfaction and draft plans for a better work environment for the teams. It's quick and easy to use. We're very happy with Friday 6.”
